Privacy Policy for Change Counselling

Effective Date: 01/02/2024

Welcome to Change Counselling, located at https://changecounselling.com.au. Change Counselling is committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our website and the choices you have associated with that information.

Collection of Personal Information

We collect personal information that you voluntarily provide to us when you fill out a contact form on our website. This information may include your name, email address, phone number, and any other details you choose to provide regarding your counselling needs.

Use of Personal Information

The personal information we collect is used to respond to your inquiries, provide you with the services you request, and improve our services. We do not share, sell, rent, or trade your personal information with third parties for their commercial purposes.

Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage.

Contact Information

If you have any questions or concerns about our privacy practices, please contact us at [email protected].

Jurisdiction

This website is operated from Australia, and our privacy practices are governed by the laws of Australia. By using our website, you consent to the processing of your information in Australia.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Data Retention and Security

We retain your personal information only for as long as necessary to provide you with our services and as described in this Privacy Policy. We take reasonable measures to protect your personal information from loss, theft, misuse, unauthorised access, disclosure, alteration, and destruction.